Data Protection

Ak66 Privacy Policy — Your Data, Our Responsibility

This page provides a full overview of how your personal information is collected, used, and kept secure on the ak66 platform. The privacy and security of users in Bangladesh is our top priority.

Last Updated: January 2026 Applicable in Bangladesh
Data Protection Encryption User Rights Cookie Policy Payment Security Privacy Data Retention BDT Transactions Mobile Security Data Protection Encryption User Rights Cookie Policy Payment Security Privacy Data Retention BDT Transactions Mobile Security

What Information Is Collected?

When you register on the ak66 platform, we collect your name, mobile number, email address, and date of birth. This information is essential for account verification and identity confirmation. We also automatically collect your device type, operating system, browser details, and IP address. This technical data is used to maintain platform security and detect fraudulent activity. Transaction records from local payment methods such as bKash, Nagad, and Rocket are stored as well.

Account Information

Your name, mobile number, email address, date of birth, and password (stored in hashed form) are collected at registration. National ID information may be requested for identity verification purposes.

Device & Browser Information

Your device model, operating system, browser version, screen resolution, and connection type are logged automatically. This information helps us improve your experience on the platform.

Payment & BDT Information

Deposit and withdrawal details via bKash, Nagad, Rocket, or bank transfer are stored securely. Full card numbers and PIN codes are never stored on our servers.

Usage Data

Behavioral data — such as which games you play, how long your sessions last, and which sports events you follow — is analyzed to make the platform more relevant to you. The goal is to deliver a personalized experience.

Data Usage

How Is Your Data Used?

Collected data is used only for its stated purpose — never for anything unrelated.

Account Management & Security

Your data is used to create your account, verify logins, and confirm your identity. This is essential for preventing unauthorized access and fraud. If suspicious login activity is detected from multiple devices, the account holder is promptly alerted.

Transaction Processing

Payment information is processed to handle deposits, withdrawals, and bonus payouts. Verifying this data is essential to ensure secure transactions through Bangladesh's local mobile banking channels. A record of every transaction is retained for audit purposes.

Personalized Experience

Your playing patterns and preferences are analyzed to recommend relevant games, sports events, and promotions. This makes your time on the platform more enjoyable. Personalized notifications are also sent based on this information.

Customer Support

Your account and transaction details are used to resolve issues and answer queries. Our support team can access the information needed to provide fast, effective assistance. A history of your past issues is also kept to prevent the same problems from recurring.

Promotional Communications

Updates about new promotions, bonus offers, and events are sent via email or mobile message. You can turn off these notifications at any time from your account settings. All marketing communications are sent based on your consent.

Service Improvement

Aggregate usage data is analyzed to improve the platform's performance, speed, and reliability. It also helps us identify and resolve bugs and technical issues quickly. Our goal is to deliver the best possible mobile experience for users in Bangladesh.

Cookies & Tracking

Use of Cookies & Tracking Technologies

Ak66's website and app use cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help recognize you on return visits. Essential cookies are used to keep your login session active, remember your language and settings, and ensure secure access. Performance cookies help us analyze page load speeds and errors, which supports ongoing service quality. You can block or delete cookies through your browser settings, though some features may be limited as a result.

  • Essential Cookies — Session & Login Management
  • Performance Cookies — Error & Speed Analytics
  • Preference Cookies — Language & Interface Settings
  • Marketing Cookies — Displaying Relevant Offers

How to Manage Cookies

You can delete or disable cookies at any time through your browser's privacy settings. All major browsers — including Chrome, Firefox, and Safari — offer cookie management options. Mobile app users can adjust their tracking preferences from the app's settings menu. Disabling essential cookies may affect login and payment features, but performance and marketing cookies can be safely turned off.

Third-Party Tracking

Ak66 uses analytics tools from trusted service providers in limited cases, processing only aggregated and anonymized data. No personally identifiable information (PII) is shared with any third party. Strict data processing agreements are in place with every third-party provider.

Retention & Security

Data Storage & Security Measures

We follow industry-standard technologies and processes to keep your data secure.

Encryption & Technical Security

SSL/TLS Active

All data transfers on the ak66 platform are secured with SSL/TLS encryption. Passwords are never stored in plain text — only strong hashing algorithms are used. Payment information is held in a separate encrypted layer and can only be processed by authorized systems. Firewalls, intrusion detection systems, and regular security audits are in place at the server level. Any identified security vulnerabilities are patched promptly.

Data Retention Period

Policy-Based Retention Period

Data for active accounts is retained for the lifetime of the account. After closure, certain information may be kept for up to five years to meet legal and regulatory obligations. Transaction records are retained for a longer period for financial audit purposes. Once the retention period ends, data is securely deleted or anonymized so it can no longer be linked to any individual. The same retention policy applies to backup systems, and older backups are deleted after a defined period.

Third Parties

Sharing Data with Third Parties

Ak66 never sells, rents, or transfers your personal information to third parties without authorization. That said, operating our services may require sharing limited data with a few trusted partners. These include payment gateway providers, identity verification services, and cloud infrastructure partners. Each partner operates under a strict data processing agreement and may only use your information for specific, defined purposes. Where required by law or court order, relevant information may be disclosed to the appropriate authorities.

When Your Data May Be Shared

  • Payment Processing: Only the minimum necessary information is shared with the relevant payment provider to process bKash, Nagad, or bank transactions.
  • Identity Verification: Identity document details may be shared with approved verification services as part of the KYC process, in a fully secure and regulated manner.
  • Legal Requirements: Information is provided in response to lawful requests from Bangladesh's legal authorities or regulatory bodies.
  • Fraud Prevention: Information may be shared with security partners to help prevent fraud or money laundering.
  • Business Transfers: In the event of a merger or acquisition, users will be notified in advance before any data is transferred.
Your Rights

Know Your Rights as a User

Every user on the ak66 platform has the following rights regarding their personal information.

Right to Access

You can find out at any time exactly what information we hold about you. A full list of your data can be requested through your account settings or by contacting our support team. This request is processed free of charge and will be responded to within 30 days.

Right to Rectification

You have the right to correct any inaccuracies in the information we hold about you. Your name, address, and contact details can be updated directly from your account profile. To make changes to national ID information, please contact our support team.

Right to Erasure

You can request the deletion of your account and personal data at any time. Certain information may need to be retained for a specified period due to legal or regulatory obligations. Deletion requests will be carried out within 30 business days of verification.

Right to Object to Processing

You have the right to object to marketing communications or certain types of data processing. Notifications and marketing messages can easily be turned off from your account settings. Even after opting out, you will continue to receive essential service-related information.

Right to Data Portability

You have the right to receive your personal data in a structured, readable format. Contact our support team to request an export of your account information. The data will be provided in a standard format to make it easy to transfer to another platform.

Policy Changes

How You'll Be Notified of Policy Changes

Ak66 may review and update this Privacy Policy from time to time. Changes may be necessary due to updates in our services, the introduction of new technology, or shifts in legal requirements. For significant changes, advance notice will be sent to your registered email or mobile number. For minor updates, the "Last Updated" date at the top of this page will reflect the change. Continued use of the platform after any update will be taken as your acceptance of the revised policy. If you object to any changes, you have the option to request account closure.

Contact Support

Get in touch with us for any privacy-related questions

If you have any questions or concerns about data protection, your account information, or this policy, our support team is always ready to help. You can reach our data protection team directly and can typically expect a response within 24 hours. All data-related requests are taken seriously and handled with care.

Email: support@ak66.biz

Enjoy a safe and secure gaming experience

Your privacy and data security are our highest priority at ak66. Millions of players across Bangladesh trust us because we put transparency and security above everything else. Join today and enjoy the thrill of Sports, Games, and Lottery on a platform you can rely on.

বাংলা